Terms of Use :: Debonair Music Hall

Terms of Use

Thank you for purchasing from Debonair Music Hall. Please note the following Terms Of Use:

  1. All sales are final. No request for cancellations, changes or refunds is accepted.
  2. If your tickets are to be "held at will call", they will be at the venue box office when doors open.
  3. General Admission (GA) is standing room and seats may not be available.
  4. Reserved seating is available for select shows and must be purchased to guarantee seating.  All seats for select tables/sections must be purchased together.
  5. If you or a member of your party requires special accomodations please call us at 201-833-0011 and our staff will make every effort to accomodate your need.
  6. In the event that a performance is either cancelled or postponed, Debonair Music Hall will make every effort to contact every patron via e-mail, time permitting.
  7. You must have the credit card you used for the purchase with you for identification. If someone else is picking up the tickets, either that same credit card or a photocopy of it with an authorization note from you must be presented. It would also be helpful to have with you a copy of your order confirmation and the confirmation number.
  8. While Debonair Music Hall regrets the inconvenience caused by these circumstances, Debonair Music Hall cannot be held responsible for any cost or damage such postponement or cancellation may incur. Similarly, the conduct of events and performances for tickets purchased is the sole responsibility of the events' organizers and venue operators, Debonair Music Hall cannot be held responsible or liable for injuries, loss or damages incurred by patrons while attending these events.
  9. Refunds on tickets purchased are made for a cancelled or postponed event only.
  10. All bags are subject to being searched prior to entering the venue.
  11. No outside food or drink is permitted.
  12. Patrons under 21 may not be allowed to re-enter the building during given shows.   Signs will be posted at the door in this circumstance.  
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